There are enough blogposts mourning OpenSolaris (or hoping for Illumos). What follows are some real world experiences in dealing with Oracle since it took over the Sun Solaris trainings in Belgium.
1. Remote labs are free!
Solaris teachers and students can now connect to remote labs with nice hardware for free. This is a great addition to the simple Intel machines in the classroom.
2. Support is excellent!
In the weeks prior to the first Oracle Solaris training several people from Oracle called and/or emailed me to make sure everything was okay. These are real people that don't mind sharing their real email address and their real phone number. Cool! And they were very friendly and helpful!
3. Support is excellent!
When sending an email on Sunday to report a problem, there is an almost immediate response from one of these real people. On a Sunday?! Super cool!